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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

Watermark (Digital Measures) Course Evaluations and Surveys Service Issues - Wednesday, November 20th 2024
Update - Watermark is actively working on a solution. UITS will provide updates as they become available.
Nov 20, 2024 - 17:35 EST
Identified - Watermark (Digital Measures) Course Evaluations and Surveys is currently experiencing issues that may affect your ability to do your course evaluations and surveys.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Nov 20, 2024 - 12:27 EST
Academic & Research Services ? Operational
IT/AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Financial Edge ? Operational
Formstack ? Operational
Grubhub Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Steppingblocks ? Operational
Student Recreation Center Portal ? Operational
Time Clocks Operational
Titanium Operational
LiquidFiles (Send-A-File) Operational
WebCheckout Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Websites ? Operational
Microsoft Teams ? Operational
OwlTV ? Operational
Office 365 / Campus Email ? Operational
Student Housing Network (MyResNet) Operational
University Event Calendar - Localist ? Operational
WiFi - Eduroam ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Major Outage
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DataTransfer ? Operational
Decisions ? Operational
DegreeWorks ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
iStart/Sunapsis Operational
Navigate EAB ? Operational
OnBase ? Operational
OwlLife ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
Watermark ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
College of Computing and Software Engineering(CCSE) Virtual Machines and CCSE NetLab Planned Maintenance, Monday, November 25, 8:00 A.M. through Thursday, November 28, 8:00 A.M. Nov 25, 2024 08:00 - Nov 28, 2024 08:00 EST
NetLab and the Virtual Machines for the College of Computing and Software Engineering will be unavailable for system maintenance beginning Monday, November 25, 8:00 A.M. and extending through Thursday, November 28, 8:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 14, 2024 - 16:34 EST
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Unresolved incident: Watermark (Digital Measures) Course Evaluations and Surveys Service Issues - Wednesday, November 20th 2024.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Agiloft Service Issues - Monday, November 19, 2024
Resolved - University Information Technology Services (UITS) has confirmed that Agiloft is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 18, 10:21 EST
Investigating - Some users are currently reporting service issues with Agiloft.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 18, 09:39 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024
ePro / Peoplesoft Planned Maintenance, Saturday, November 16, 2024, at 8:00 a.m. through Saturday, November 16, 2024, at 12:00 p.m.
Completed - The scheduled maintenance has been completed.
Nov 16, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 EST
Scheduled - GeorgiaFIRST PeopleSoft Financials and ePro will be unavailable for system maintenance beginning Saturday, November 16, 2024, at 8:00 a.m. and extending through Saturday, November 16, 2024, at 12:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 14, 10:51 EST
OneUSG Connect Planned Maintenance, Saturday, November 16, 2024, at 8:00 a.m. through Saturday, November 16, 2024, at 12:00 p.m.
Completed - The scheduled maintenance has been completed.
Nov 16, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:01 EST
Scheduled - OneUSG Connect may be unavailable due to system maintenance beginning Saturday, November 16, 2024, at 8:00 a.m. and extending through Saturday, November 16, 2024, at 12:00 p.m.

During this time, OneUSG Connect, OneUSG Connect - Benefits, and OneUSG Connect - Careers may not be available. Time clocks will be available for use.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 14, 10:45 EST
VoiceThread Planned Maintenance, Saturday, November 16, 2024, 7:00 a.m. through Saturday, November 16, 2024, 11:00 a.m.
Completed - The scheduled maintenance has been completed.
Nov 16, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:00 EST
Scheduled - VoiceThread users may experience slowness during system maintenance beginning Saturday, November 16, 2024, 7:00 a.m. and extending through Saturday, November 16, 2024, 11:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 15, 10:22 EST
Nov 15, 2024
Atrium (J) building 1st floor Network outage Wired and WiFi - Friday, Nov 15, 2024 at 7:40 A.M.
Resolved - UITS has resolved the Atrium (J) building Wired and WiFi issue, and confirmed it's functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 15, 08:25 EST
Investigating - The Atrium (J) building 1st floor is experiencing a network outage for Wired and WiFi.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 15, 08:01 EST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Marietta Campus Q Building Network Planned Maintenance, Friday, November 8, 2024, 5:00 a.m. through Friday, November 8, 2024, 6:00 a.m.
Completed - The scheduled maintenance has been completed.
Nov 8, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:00 EST
Scheduled - Wi-Fi and Ethernet network connections in Q Building will be unavailable for system maintenance beginning Friday, November 8, 2024, 5:00 a.m. and extending through Friday, November 8, 2024, 6:00 a.m..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 4, 08:45 EST
Nov 7, 2024
AiM Facilities Management Planned Maintenance, Thursday, November 7, 2024, 5:00 p.m. through Thursday, November 7, 2024, 5:15 p.m.
Completed - The scheduled maintenance has been completed.
Nov 7, 17:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:00 EST
Scheduled - AiM Facilities Management will be unavailable for system maintenance beginning Thursday, November 7, 2024, 5:00 p.m. and extending through Thursday, November 7, 2024, 5:15 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 7, 11:18 EST
Q Building Network Service Issues - Thursday, November 7, 2024
Resolved - University Information Technology Services (UITS) has confirmed that the Q Building Network is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 7, 14:15 EST
Investigating - Some users are currently reporting service issues with the network in the Q building.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 7, 13:11 EST
KSU website login and authentication service Issues - Thursday, November 7, 2024
Resolved - University Information Technology Services (UITS) has confirmed that campus website login and authentication is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 7, 13:13 EST
Monitoring - University Information Technology Services (UITS) has confirmed that campus website login and authentication is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 7, 10:36 EST
Investigating - Some users are currently reporting service issues with login and authentication to campus websites.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 7, 10:34 EST
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